Privacy Policy | Cloud Education Learning Pvt. Ltd.

1. Overview & Scope

Cloud Education Learning Pvt. Ltd. ("we," "our," or "Company") is committed to protecting the privacy, confidentiality, and integrity of data collected from academic institutions, corporate partners, faculty members, and individual candidates enrolled in our programs. This Privacy Policy details our data collection, processing, and storage practices under the Digital Personal Data Protection Act (DPDPA), 2023, and applicable global standards.

2. Information We Collect

We collect information across three primary workflows:

Institutional & Corporate Inquiries: Official contact name, university/company name, institutional email, phone number, designation, and estimated cohort sizing.
Candidate Enrollment: Legal name, student identification/roll number, course enrollment selections, attendance logs, and capstone project submissions.
Proctored Assessments: Video frame telemetry, microphone audio volume levels, browser focus state, IP address, and timed question responses during verified exams.

3. How Assessment Proctoring Data is Handled

When a candidate participates in an institutional or corporate benchmark test via our Assessment Platform:

Webcam and screen telemetry are utilized strictly for real-time infraction analysis (e.g. absence detection, tab switching) and are encrypted in transit via TLS 1.3.
Raw video feeds are automatically purged after 30 days unless an institution requests extended archival for academic audit purposes under formal bilateral agreement.
We never sell candidate assessment scorecards or personal contact data to third-party marketing brokers.

4. Third-Party Brand & Partnership Disclaimer

Mandatory Notice: All references to cloud service providers, certification bodies, and technology partners (including Microsoft, IBM, AWS, and Google Cloud) are subject to authorized partnership status and approved branding. We do not misrepresent independent programs as direct sovereign certifications unless formally accredited under active partner agreements.

5. Data Security & Storage Architecture

All customer databases and candidate information are stored in SOC 2 Type II compliant cloud data centers located within the Republic of India. We enforce strict role-based access control (RBAC), multi-factor authentication (MFA) for administrative staff, and AES-256 encryption at rest.

6. User Rights & Consent Withdrawal

Under Indian DPDP Act, candidates and institutional administrators possess the right to access, rectify, or request the erasure of their personal information. To exercise your rights, please submit a written request to our Data Protection Officer:

Data Protection Officer (DPO)

Cloud Education Learning Pvt. Ltd.

Email: privacy@cloudeducation.in